Fair Use Policy
Last updated: 2026-05-16
LaVoix Basic, Pro, and Team include unlimited cross-video Q&A — you can ask as many citation-backed questions across your projects as you want.
To keep the service fast and affordable for everyone, we apply two quiet limits that the vast majority of users never encounter:
- A daily soft cap that resets at midnight UTC.
- A monthly backstop that acts as a fallback for sustained burst usage.
That's the same model used by ChatGPT, Claude, Notion AI, Cursor, and Copilot. It lets us promise “unlimited” honestly while keeping the per-user economics workable.
Per-plan limits
All figures apply to AI questions (cross-video Q&A turns). They do not apply to transcript search, video processing, or any other surface.
| Plan | Daily soft cap | Monthly backstop |
|---|---|---|
| Basic | 50 questions / day | 500 questions / month |
| Pro | 100 questions / day | 2,000 questions / month |
| Team | 200 questions / day (account-wide) | 8,000 questions / month |
Free has a simple 30 questions / month allowance with a 3 / day soft cap that resets at midnight UTC.
What happens if I hit a limit?
Daily cap: Q&A pauses until midnight UTC. Every other feature keeps working — video processing, transcript search, drawer browsing, exports. You'll see a friendly message in the composer.
Monthly backstop: very rare. If you hit it, your plan likely doesn't match your usage — Pro users approaching 2,000 questions / month are typically better served by Team, where the per-seat economics absorb the heavier load.
Why two limits instead of one?
A daily cap is friendly: if you have a heavy research day, you know exactly when the slate resets. A monthly cap is the backstop that bounds the cost of automated or scripted abuse — almost nobody hits it through genuine use.
We deliberately don't surface a monthly counter in the top bar. Counting down from a four-digit number every time you ask a question is the kind of UX that makes paid AI tools feel grudging. The daily allowance is the only number you should ever need to think about — and most users don't even think about that one.
Changes to this policy
If we ever need to tighten the daily or monthly figures for an existing tier, we'll email affected subscribers in advance and apply the change at the next billing-period rollover — never mid-cycle. Raises to the limits ship silently.